Mr J, Insurance Broker, on CCL’s involvement in an insurance dispute: ”Claire was great. She was approachable, knowledgeable, and could not do enough to help. She took a personal interest in my client’s claim and grasped in just one meeting complicated issues that many solicitors would fail to understand. Insurance after all is a specialised field and there is no doubt that you need a specialist solicitor to advise and represent you. Insurers have no hesitation in appointing very expensive specialist solicitors, however, it is far more difficult for policyholders to gain access to such specialist legal advice, especially on an affordable basis, at a time when they are usually in a financially vulnerable and fragile position – ie, after a loss – especially a serious one, and one where their insurer is failing to provide financial support to them!
My client and I had been “doing battle” with a firm of prestigious London solicitors who had been appointed by the insurance company and in my opinion, Claire soon had the measure of them. My client and I firmly believe that it is thanks to Claire’s final involvement, that my clients claim was brought to a speedy and favourable conclusion, after what had been for me and my client, a long fight with insurers, adjusters and the insurance company’s solicitors.
Should I find myself in a position again where any of my clients need specific insurance related legal advice, especially in relation to claims issues, I will have absolutely no hesitation in recommending that they immediately appoint Claire to “clear the way” for them.
Claire Collinson Legal – 10 out of 10 in every respect.”
Mr and Mrs C on a large investment portfolio claim: “We are very grateful to Claire for having acted for us in a claim against a large investment bank and asset management company. The bank had placed our portfolio in very risky investments, which was contrary to the risk profile we had agreed with the bank. The portfolio subsequently made huge losses and our claim was for the difference between the amount actually left in the portfolio and the amount we considered ought to have been left, had it been managed properly. Claire recovered a seven-figure sum in compensation without the need for litigation.
Like many other people, we were very reluctant to take on the large and powerful interests represented by a large financial institution. We had been virtually wiped out, and although we were aware that it was not all our fault, we initially preferred to avoid any more stress and simply try to rebuild our lives. But the genuine interest and care for our circumstances that Claire offered to us, and her ability to take upon herself the vast weight of such a reconstruction of the investing activities that had occurred, meant that we were able to cope with what initially had seemed an impossible task. In fact, she made it much, much easier and less stressful than we had ever believed possible.
We are extremely grateful to Claire for achieving all of this, and are sure that she will offer a clear view of what is possible and fair for anyone who asks her to act for them. She is genuinely committed to her clients and their wellbeing, but very persistent and hard-working, and we would not hesitate to recommend her to anyone considering the sort of action we undertook. She will give a clear, fair and realistic view of your chances of success, and the possible downside if success is not forthcoming. She will also work and work to ensure a happy outcome to any action. I don’t think we could have asked for anything more.”
Catherine M on a critical illness policy claim: ”My name is Catherine M and after being diagnosed with breast cancer my critical illness insurance was turned down for non disclosure. This was a very distressing time for me. I then found Claire Collinson, who I found easy to talk to about very very personal issues. She handled my case with care and a professional attitude at all times.
Her advice was always easy to understand having no experience with the law. Had I not found Claire who fought my case successfully I would have given up like many women have. I would highly recommend Claire Collinson to anyone in a similar position and have the highest regard for her.”